ShipmentVision
ShipmentVision works for your company to track and manage rail shipments across multiple carriers. With flexible service levels, Shipment Visibility has proven its value with Fortune 100 companies from a variety of industries. We offer two levels of monitoring that provide high quality, real-time, effective data outlined in a simple format to help you make accurate decisions.
Two Types of Service available to Meet your needs:
Basic Monitoring Service
ShipmentVision representatives contact carriers for Release, Interchange, and Placement records to fill information gaps when location events are not reported electronically. Basic Monitoring includes the following services:
- Collection of CLM and carrier status information
- Broad querying capabilities, including the ability to query by railcar, transit, and status information
- Analytical decision-support reports
- On-demand historical queries
- Updated shipment location ETAs
- 24 months of historical data
- Daily online reports
- Comment and status history for current trips
Proactive Monitoring Service
ShipmentVision's customized service includes all of the Basic Monitoring features, plus a dedicated team of ShipmentVision personnel to provide you with these enhanced Proactive Monitoring services:
- Identification of shipment issues and exceptions by our Customer Service team
- Collection of missing data from carriers
- Customer notification of unsolved issues
- Manual adjustment of ETAs to improve the accuracy of transit times
ShipmentVision allows you to focus on what is important enabling you to manage your shipments, products, and railcars more effectively!
