User ID/Password Assistance

User ID and Password Questions
You need a TCS User ID and password to access this site - the same User ID and password used to access , TSO and other mainframe functions.

If you are an Entreprise Workbench Customer and cannot login with your User ID or password, please call OSS at company line 8-544-5555 or 1-800-621-8953. Select option 1, then option 3 to access the automated system for assistance. If you are on UP property, online password assistance is also available.

If you are an Event Management Customer and cannot login with your User ID or password, please call 1-877-206 or Email us at incident@transentric.com is also available.

Reporting Problems and Errors
If you receive an error message from this site, please report the problem to GatewayConnect Team.

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